Nowpk Privacy Policy

Welcome to nowpk. We believe your personal data belongs to you. That's why nowpk's privacy policy is built on complete transparency — no grey-area clauses, no hidden terms.

This Privacy Policy applies to the nowpk.biz website and all associated services. By accessing the nowpk platform, registering, or using any of our services, you agree to this Privacy Policy. If you do not agree, please refrain from using our platform and contact support.

Nowpk is a responsible online gaming platform built for players in Bangladesh. Our Privacy Policy is developed in line with international best practices in data protection. References to "we", "nowpk", or "platform" throughout this document all refer to the nowpk.biz website and its operators.

Nowpk collects only the information genuinely needed to provide services, manage accounts, and meet legal obligations. We never collect data beyond what is necessary.

Providing accurate information during registration is mandatory. False or incomplete details will prevent account verification and may result in restricted access to services. Documents submitted for KYC verification (such as photos of your national ID) are stored encrypted on secure servers.

Nowpk uses your data only for defined, lawful purposes. No data is used beyond those purposes. The main reasons we use your data are outlined below:

• Account Management: For registration, login, password reset, and profile updates.
• Payment Processing: To process deposits and withdrawals and maintain transaction records.
• Security Assurance: To prevent unauthorized access, fraud, and money laundering.
• Service Improvement: To enhance your gaming experience and plan new features.
• Contact: To send important updates, bonus offers, and security-related notifications.
• Legal Obligations: For mandatory reporting required by government or regulatory authorities.
• Responsible Gaming: To identify patterns of excessive gaming and provide timely support.

Nowpk may occasionally send you information about games or offers you might be interested in. To opt out of such communications, update your account settings or contact support.

Nowpk never sells your personal data. Information is shared with third parties only in limited, lawful circumstances, and even then, only the minimum necessary data is shared.

Your information may be shared in limited circumstances, including:

• Payment Providers (bKash, Nagad): Only the payment information necessary to complete transactions.
• Identity Verification Services: With a licensed verification provider to complete the KYC process.
• Legal Authorities: Upon a valid court order or lawful request from law enforcement authorities.
• Fraud Prevention System: Anti-Fraud & AML (Anti-Money Laundering) systems.

Nowpk holds its third-party service providers to strict contractual obligations to keep your data secure. Any provider found in breach of these obligations will have their partnership terminated.

The nowpk website uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform runs smoothly.

Types of cookies nowpk uses:

• Essential Cookies: Used to maintain your login session and ensure platform security. Disabling these cookies will prevent the site from functioning correctly.
• Performance Cookies: To analyse which sections of the site are used most — entirely anonymously.
• Preference Cookies: To remember your language preferences, game choices, and interface settings.
• Security Cookies: To detect unusual login patterns and identify fraudulent activity.

You can delete or block cookies at any time through your browser settings. Note that blocking essential cookies may prevent you from logging into your account.

Nowpk uses internationally recognized security standards to protect your data. Our security framework is multi-layered, so that if one layer fails, the others continue to ensure your protection.

• 256-bit SSL/TLS Encryption: All data transfers take place through encrypted channels.
• AES-256 Encryption: Sensitive data stored on our servers is kept encrypted.
• Firewall & DDoS Protection: Servers are protected against unauthorised access and attacks.
• Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
• Regular Security Audits: Regular testing conducted by independent security experts.
• Restricted Access Policy: Only authorized personnel can access data on a need-to-know basis.

In the event of a data security breach, nowpk will notify affected users as quickly as possible and take all necessary steps to address the situation.

Nowpk retains your data only for as long as necessary. All data is kept securely while your account is active. After account closure, certain data may be retained for a specified period due to legal obligations.

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified. Data relevant to ongoing legal disputes or investigations may be retained for a longer period.

Nowpk believes every user should have full control over their own data. We therefore guarantee you the following rights:

To exercise any of these rights, email support@nowpk.biz or reach out via live chat. Requests are typically responded to within 7 business days of receipt.

Nowpk is an adults-only (18+) platform. No one under 18 is permitted to register or use our services. We do not knowingly collect personal information from minors.

Age is verified at registration and further confirmed during the KYC process. If a minor has registered by mistake:

• The account will be closed immediately.
• Collected data will be securely deleted.
• If any transaction has taken place, appropriate action will be taken based on the circumstances.

Nowpk may update this privacy policy from time to time. Changes may be driven by the introduction of new services, updates to legal requirements, or improvements to our security practices.

For significant changes:

• An SMS will be sent to your registered mobile number.
• A notification will be displayed upon logging in to the platform.
• The "Last Updated" date at the top of this page will be changed.

Continued use of the platform after an updated policy is published constitutes acceptance of the new terms. If you disagree with the changes, please request that your account be closed.

For any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us. nowpk's privacy team takes all requests seriously.

• Email: support@nowpk.biz
• Live Chat: Click the chat button in the bottom-right corner of the website
• Response Time: Typically within 2–4 hours, up to a maximum of 24 hours

Once a complaint is submitted, we will investigate the issue and keep you informed. If you are not satisfied with our response, you have the right to escalate the matter to the relevant regulatory authority.